Privacy Policy – Socialabs

Socialabs is committed to protecting user privacy and complying with applicable data protection laws and Meta Platform requirements. This Privacy Policy explains how we collect, use, process, store, and protect information when you use our Instagram automation services (“Services”). By using Socialabs, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:
• Socialabs web application
• Instagram Business account integrations
• Automation features including Instagram DM automation and link delivery

Socialabs uses official Meta (Instagram) APIs and complies with:
• Meta Platform Terms
• Meta Developer Policies
• Instagram Graph API Terms
Socialabs is not affiliated with or endorsed by Meta Platforms, Inc.

2. Information We Collect

2.1 Information You Provide

When you connect your Instagram Business account, we may collect:
• Instagram Business Account ID
• Instagram username and profile metadata
• Connected Facebook Page ID (if applicable)
• Automation configurations (rules, triggers, message templates)

2.2 Information Accessed via Meta APIs

With explicit user authorization, Socialabs may access:
• Incoming Instagram messages required to trigger automation
• Message metadata (sender ID, timestamps)
• Engagement events (keywords, replies, interactions)

Important:
• Socialabs does not read, store, or analyze message content beyond automation execution
• We do not monitor private conversations for analytics or profiling

2.3 Automatically Collected Information

• IP address
• Browser and device information
• System logs for security and debugging

3. How We Use Information

We use collected data solely to:
• Provide and operate Instagram automation features
• Deliver automated responses and links as configured by the user
• Maintain system security and prevent misuse
• Comply with Meta Platform and legal requirements

We do not:
• Sell personal data
• Use data for advertising
• Share data with third-party marketers

4. Message Data Handling

• Automated messages are sent only based on user-defined rules
• All message templates are created and controlled by the user
• Socialabs does not use message data to build user profiles
• Message data is processed ephemerally and not retained longer than necessary

5. Data Storage & Security

We implement safeguards including:
• Secure servers
• Encrypted data storage where applicable
• Restricted internal access
Data is retained only as required for services or legal compliance.

6. Data Sharing & Disclosure

We may share information only:
• With Meta Platforms via official APIs
• When required by law
We never share user data with advertisers or analytics providers.

7. User Rights & Control

Users may:
• Disconnect accounts anytime
• Request deletion of their data
Upon disconnection or deletion request:
• API access is revoked
• Data is deleted within a reasonable timeframe

8. Meta & Instagram Compliance Statement

Socialabs complies with:
• Meta Platform Terms
• Meta Developer Policies
• Instagram Graph & Messaging Policies
We do not engage in scraping or unauthorized automation.

9. Children’s Privacy

Socialabs is not intended for users under 13

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Services constitutes acceptance.

11. Contact Information

Socialabs
Email: romelab.team@gmail.com